The buyer is entitled to refund the product if the product ordered for any reason is not satisfied. Contact us within 5 days to e-mail to arrange a refund. Returns can only be made if the product returns to the condition in which it was delivered (original packaging, unused).
With each bag we send a guarantee sheet. It lasts for a year and refers to all metal and leather parts of the item. In the event of unraveling, cracking or any similar damage, you have the right to complaint. In the case of non-repairable damage, you are entitled to a new one.